Antivirus software solutions can sometimes take a contentious approach to protecting your computer. They can occasionally quarantine critical files, anticipating perceived harm, resulting in unexpected issues when running some software.
To pre-empt such issues with Ingage Presentations on the Desktop, the below folder paths can be added to your antivirus’ exceptions list.
Note: If you’re unsure about adding exceptions to your antivirus product, please contact your IT administrator or your antivirus software provider for assistance.
- /Users/UserName/Library/Application\ Support/ingage/
- /Users/UserName/Library/Saved\ Application\ State/com.scrollmotion.ingage.savedState